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Sorry, the application deadline for this position was 6/30/2021

Reference Number: 000001493
Posted Date: 6/16/2021
Closing Date: 6/30/2021

Department: LTRI - Rheumatology
Position: Medical Secretary (Research)

POSITION TITLE  Medical Secretary (Research)
DEPARTMENT  LTRI - Rheumatology
EMPLOYMENT TYPE  Temporary Full Time
HOURS OF WORK  37.5 hours per week
REPORTS TO  Principal Investigator


The Lunenfeld-Tanenbaum Research Institute of Mount Sinai Hospital, a University of Toronto affiliated research centre, is one of the world's leading centres in biomedical research.  With ground-breaking discoveries in research areas such as diabetes, genetic disorders, cancer and women’s and infants’ health, the Institute is committed to excellence in health research and the training of young investigators.  Strong partnerships with the clinical programs of Mount Sinai Hospital ensure that scientific knowledge is used to promote human health.  Your significant contributions will assist in maintaining our momentum in advancing our research.


 The Medical Secretary is an integral part of the busy, dynamic, and growing department of Rheumatology at Mount Sinai Hospital. In this role, the medical secretary will be expected to exercise sound judgment and independence while managing the day-to-day related administrative activities. The successful candidate will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the department.


  • Triaging referrals, with doctors
  • Booking patients in due time, checking MD agendas for availability
  • Ensuring rooms and clinical material is available (biopsies, alcohol etc) in coordination with unit management before clinics
  • Preparing clinics (printing list with MRN-HCN)
  • Checking phone/fax on medical notes after clinics, and reception of all notes from doctors after clinics
  • Printing notes or scripts
  • Sending referrals, radio requisitions, or scripts after the clinics and following on those
  • Patients’ phone calls and emails follow-up and management
  • Facilitate and ensure lab results and mails are reviewed and filed
  • Helping retrieve charts or notes for research on occasions
  • Coordination with research coordinator for booking of study patients
  • Active participation in solution / improvement of work flow and efficiency – well being


  • Successful completion of a college diploma in a relevant discipline from an accredited educational institution or equivalent education program preferred.
  • Minimum 4 years of related experience (working in a clinic/health environment preferred).
  • Proficiency with medical terminology and knowledge of computerized OHIP billing experience preferred.
  • Proficiency with Electronic Medical Records (EMR) or willingness to complete EMR training.
  • Proficient in Microsoft Word, Excel, Power Point, Outlook.
  • Strong work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service.
  • Superior written/oral and communication skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations.
  • Demonstrated time management, organizational and self-planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work.
  • Demonstrated satisfactory work performance and attendance record.

In accordance with Institute’s policy and legislated health and safety requirements, employment is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. Successful candidates will be required to provide two (2) written reference letters from their former employer(s)/supervisor(s).

We are a fully committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Sinai Health community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.

The Lunenfeld-Tanenbaum Research Institute is a scent sensitive environment, and all members of the community are expected to refrain from wearing or using scented products while visiting or working at the Institute. We also support a barrier-free workplace supported by the Institute’s accessibility plan, accommodation and disability management policies and procedures. Should you require accommodation at any point during the recruitment process, including accessible job postings, please contact the Lunenfeld-Tanenbaum Human Resources Department.


Posting open until June 30, 2021. We thank all candidates for applying. Only those selected for an interview will be contacted.

Hours: 37.5 hours per week

Contact Name: Online
Contact Email: Online
Contact Phone: Online
Contact Fax: Online


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